Impact Report
rsm's Impact
> Integrated solutions for the middle market

Consulting services To address evolving business challenges

Be compelling

As 2022 moved into 2023, global uncertainty was and continues to be a base concern. International unrest, aftereffects of the global pandemic, potential economic recession and labor disruptions have clouded how businesses plan and function. RSM consultants have acted and reacted through each undulation, becoming intentionally compelling for clients while maintaining a culture of growth and diversity by:

  • Being nimble with managed services
  • Maintaining specific, unique perspectives on industries in the middle market
  • Growing business and empowering people

Managed services

The demand for managed services has increased. From technology, risk, finance, back-office accounting, strategic management guidance and other business needs, clients facing talent and knowledge barriers are trusting RSM to provide solutions through best-in-class digital tools while maintaining their operational excellence through managed services.

Our consulting leaders committed to meeting the needs of clients by aligning internal teams to gain scale and enhance efficiencies while creating improved opportunities to focus on client needs. By better aligning these capabilities, RSM is positioned to deliver and implement solutions while managing key areas of our clients’ businesses with room for the relationships to grow.

“As more clients are demanding managed services, we organized ourselves in consulting to powerfully combine our unique ability to bring guidance and experience as well as integrate into our clients’ environment in a seamless fashion,” said Pat Vance, consulting leader. “As we look out on the unstable economic environment, this logical shift will allow us to position ourselves as critical advisors to our clients.”


To bring the full power of the firm to clients, RSM professionals bring unique industry insights to each client. The RSM US Middle Market Business Index, The Real Economy and our industry outlooks provide our middle market clients with a deep understanding of market effects on their business environments. By understanding our clients’ industries, RSM consultants are uniquely positioned to identify and solve unique operational business challenges.

“I have found that putting industry experience together with client obsession is the recipe for client success.”

– Pat Vance, Consulting Leader, RSM US LLP

Growth and culture

At RSM, an unrivaled and inclusive culture and talent experience is foundational. Ten years ago, RSM’s consulting practice had revenue of approximately $275 million. Today, it stands at more than $1.4 billion in total revenue. That kind of growth is born out of a culture of innovation and inclusion. RSM empowers people to function as trusted advisors, to bring unique industry experience and lean in with multiple perspectives. As RSM grows, establishing controls to continue to protect and evolve this differentiating culture will continue to be foundational.

RSM has been thoughtful, collaborative and intentional in evolving both the vision and strategy. Three key goals are to:

Be global

Our office in India has quickly proven to be a critical component in bringing the full power of the firm to our clients. A recent engagement highlighted its unique perspective, abilities and diverse approach to exceed client needs.

In the engagement, the Atlanta-based risk consulting team worked together with our teams in India to provide controls as a managed service, project management, readiness assessments and quality assurance across many of our solution offerings, including:

The successful collaboration between our India and U.S. teams ensured quality delivery to the client and the engagement was expanded into 2023. This customized, global perspective allowed RSM to provide:

  • System and organization controls
  • Payment card industry services
  • Federal Information Security Management Act services
  • Federal Risk and Authorization Management Program services
  • International Organization for Standardization services
  • Federal Trade Commission regulation requirement services
  • Necessary skills and resources that the client desired

RSM was also able to address inefficiencies in a complex compliance process and guide the client through intricate governmental processes.

Team members in India were specifically included in the project based on their prior experience and certifications. The exercise included incorporating other India team members and strategically identifying associates who might have certifications in one or more core workstreams.

This global team operated as a cohesive unit, from strategic assignments through ownership. The U.S. and India teams worked closely concerning evidence review, compliance reporting and client executive reporting tasks. The India team members led status calls, schedule management and status reporting. RSM currently provides the resources to facilitate manual processes but is developing plans to support future automated processes based on industry best practices and client capabilities. Operating as one team with continuous and open feedback is a significant driver in our successful, global collaboration.

About the Report

Report Sections

Our culture is a powerful competitive advantage
RSM double downs on commitment to sustainability
Helping our clients and people navigate current challenges while looking to the future
Expanding the impact of diversity and inclusion
Acting as trusted stewards of our communities
A clear focus on environmental sustainability
Portrait of Ty Beasley RSM